It was
Monday morning. And it felt like a “Monday Morning”; the kind that Garfield the
cat hated. It was the kind that people dreaded going to work on after a long
weekend.
And I was
at work…and I wanted to be alone…and he walked into my office and stood there
in the doorway and stared at me.
To say
that the weekend had been eventful was the understatement of the decade.
Never had
my life gone from such success to the exact opposite in such a short amount of
time. The drama that took place on Saturday alone had sent terror deep into my
soul.
You might
be thinking; “Why the overdramatization? Things couldn’t have been that bad!”
They had
been bad; in fact, people (literally) died under my watch. And several others
went missing and almost died under my watch. And I dreaded facing the music as
Monday morning came around.
And I was
at work…and I wanted to be alone…and he walked into my office and stood there
in the doorway and stared at me.
He was a
therapist whose clients in the treatment center where we both worked were under
my watch. And I was in charge of over sixty men and twelve staff; and yet felt
so far from being a leader as I tried to wrap my head around the events of the
weekend…
The men
had been out on a biannual pass with their families and almost twelve of them
never made it back because of bad choices; or at least not when they were
supposed to be back. Some of them came back on time but had broken the rules
and were clearly under the influence.
Several
of them were missing. Several others had decided not to come back. A few literally
died.
And I was
at work…and I wanted to be alone…and he walked into my office and stood there
in the doorway and stared at me.
My facility
had been rated (by clients and staff) as one of the best in the whole state for
satisfaction and retention. Guys liked living there and staff liked working for
me.
We were a
team who had high success. We were the facility in which clients went out on
passes and came back; sober and ready to keep working on their lives.
That is
until this past weekend; when everything seemed to hit the fan. On Saturday, I
had been at a dinner party, during which I received a total (of no less than)
twenty-five phone calls from staff reporting on the drama that was unfolding.
Each and
every time the phone rang, I had to excuse myself so that I could take the call
in another room. Each and every time the phone rang, several people had to
stand up so that I could make my way from the crowded table to take the phone
call in private.
Each and
every time the phone rang, there was more bad news of another client who had
made bad choices and now had either not come back or had come back under the
influence and this continued throughout the rest of the sleepless weekend.
And now
it was Monday and it was time to face the music.
And I was
at work…and I wanted to be alone…and he walked into my office and stood there
in the doorway and stared at me and said; “Don’t keep score!”
Realizing
that I wasn’t paying attention to his words, he took a few steps closer to my
desk and said it again with a stronger tone; “Don’t keep score!”
I
continued my work as I gave him a gratuitous nod of my head hoping that he would
move on so that I could prepare my reports.
Motivated
by my lack of attention he got within a few feet of my person and raised his
voice and said; “What about all of those people who came back? I mean it; DON’T
KEEP SCORE!”
I looked
at him and said that this was different; people left and either came back under
the influence or never came back and some had died under my watch.
This was
the kind of event that set the clients and staff on edge as they each wondered and
started to ask what THEY could have done to have prevented this.
I was
looking for answers as I tried to protect my great staff who themselves had
fallen on their metaphorical swords and were second guessing their decisions.
Determined
to make his point, he continued as he was inches from my face; “You never took
credit for their success. You always deflected the compliments and results of
the surveys that made your leadership look good; the best in the state.”
“You
always shared the reasons for the success of your facility as your team working
together and never kept score. Why are you now taking the blame for choices
that others made?”
“Don’t
take the blame for their bad choices. You have a great team who did their best
and still people made wrong choices” he said as he was now inches from my face.
“I mean
it; DON’T KEEP SCORE!”
“Shall we indeed accept good from God, and shall we not accept
adversity?” In all this Job did not sin with his lips.” (Job 2:10b)
With
that, he left my office and I knew he was right. He loved the Lord and his words
were the reality check that I needed to help get my bearings back in order to
lead the team in making sense of the metaphorical atomic bomb that had been
dropped into our lives.
A few
minutes later my boss called me to see how I was doing. He too had been a part
of the long weekend as some decisions needed to be bounced off of him. I shared
the words that the therapist had given to me.
He said
that he’s correct, adding that it wasn’t my job to take the blame.
I needed
to file reports to give account and make more phone calls to those in the legal
community to explain what had happened. That was part of my job. But it wasn’t
my job to take the blame.
My job
was to rally both the clients and staff to take a breath, look upward, and keep
going forward. This would not be the end of the story. God was the One who got
to say how it went from here because He was the reason that I had great
success.
I called
a meeting and spoke life into the clients and staff and took time to take
questions in an attempt to stop the mental erosion that others were experiencing
as they continued to blame themselves.
“Don’t
keep score” I told them as I exhorted them to look upward as we took the next
steps to go forward.
Eventually,
this event would leave a dent in my armor that proved to be too much and I and
a few of my staff made a shift and resigned from our positions. But, the words
of that therapist became a battle cry that has been in my heart as new
situations have come across my life.
No matter
what the situation is, I need to give God the glory and the praise due His
Name.
No matter
what the situation is, I need to look to the Lord as the One alone who can make
sense to the matters that weigh down my heart.
No matter
what the situation is, I need to trust the Lord to repair the damage from the
metaphorical atomic bomb that has been dropped into my life.
No matter
what the situation is, I learned to not keep score.
"and we know all things work together for good to
those who love God, to those who are the called according to His purpose.”
(Romans 8:28)